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| 1. |
What is Default Ads? |
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Default Ads are a way of managing your unsold inventory. These ads will appear if you haven’t configured a redirect and (a) you have cycled through all paid advertising, or (b) if none of your ad system campaigns meet the minimum price you have assigned to an Ad Space. A Default Ad may be a text, an image, full page ads you create.
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2. |
How can I add the Default ads in the ad system? |
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All default ad codes are hosted in the ad system. In order to add the default ad, you need to contact to your account manager. The default code must be in HTML format, Java Script Format, Iframe Format or Text Format.
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3. |
Is there an option to place default ads in case there are no ads to show? |
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Yes, you have the option to upload a default banner if there are no ads to show.
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4. |
The advertiser has transferred $100 via Visa Card. Why doesn’t the ad system record this transaction? |
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Please go to “Rates and Payment -> Advertiser Payment Method”. Make sure you set the correct Payment Gateway URL. We always provide the instruction at http://admin.yourdomain.com/ic_ipn.html
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5. |
Why don’t my campaigns receive traffic from partner networks? |
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There are several reasons:
- The bid price of your campaigns is not competitive. You need to ask your advertisers to increase the bid price.
- The status between your network and partner networks is “Low Balance”. You need to deposit funding in order to receive traffic continuously.
- You or your advertisers have blocked the site from partner networks. Blocking the site may also affect the traffic delivery.
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6. |
I have sent the network partnership request. However, the partner network owner does not response the request. How can I do? |
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In this case, you can contact your account manager who will be able to assist you.
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7. |
How can I make sure XML feed setting correctly? |
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After you have added the XML feed in to the ad system, you check “XML Live Traffic” in Report Menu in about an hour later. If there is traffic sending to this feed, this means your XML feed was installed correctly.
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8. |
I setup the publisher/advertiser referral program in Referral Center Settings for Publisher and Referral Center Settings for Advertiser page. Do I need to put any parameters in “Target URL” in order to track which one sign up? |
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No, our ad system will generate ID automatically in the referral center.
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9. |
Can the system provide fixed price campaigns? |
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Yes, the user can set the fixed price at “Rates and Payment -> Fix Price Setting”. However, this feature will affect all campaigns.
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10. |
What are the size limits for a campaign? |
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MyAdMarket imposes a graphical upload limit of 30kb per campaign. If your banner size is larger than 30kb, please contact to our account manager. We will be able to upload manually.
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11. |
What is XML feeds used for, and do you support XML Feed exchange? |
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XML feed is a short code you provide to your publishers or third-party ad networks that operate a search engine to display contextually related ads. For example, on yesup.net, when you query the word “business”, the results that come up are a type of paid inclusion for your campaigns. XML feed exchange is fully supported at MyAdMarket and can be conveniently converted into text banners or in line text links. We have recently upgraded our XML Feed setup page so that anyone without any technical knowledge can implement an XML Feed. If you still require assistance with creating an XML feed on your system, send us an inquiry at info@myadmarket.com, and one of our technical representatives will be pleased to assist you.
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12. |
How do I change my password? |
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You can update your password at Admin Account Management -> Change password under Admin Menu.
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13. |
If I want to buy/sell traffic with other partner networks, what are CPC, CPM, CPV, CPI rates? |
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The CPC, CPM, CPV, CPI rates will have to be negotiated between you and the other networks within the exchange.
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14. |
How does the in-line text link ad format work? |
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The ad system will scan a website’s content and automatically determine which keywords to use. The system will also detect and re-index any new modifications to the site’s content. The technology will also consider ad clutter and will only display the optimal number of in-line text links, depending on the granularity of a site’s content.
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15. |
What campaign types does Myadmarket support? |
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Campaign types available for advertisers are Cost per Click (CPC), Cost per 1000 impression (CPM), Cost per 1 visit (CPV) and Cost per 1 Interstitial (CPI).
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16. |
Does Myadmarket allow the advertisers to setup the Cost per acquisition (CPA) campaign? |
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Myadmarket does not have CPA campaign type. However, the advertisers can put a tracking code on the landing page of the CPA ad, and they will be able to monitor those CPA campaigns with our system as a CPM, CPC, or CPV campaign. With our tracking reporting tools, you can see which sites yield the highest returns, and you can block certain sites to optimize your CPA campaigns.
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17. |
How do I assign a specific rep for new advertiser and publisher signups? |
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To make the system automatically assign a rep for all advertiser signups:
Admin Account Management >> Account Type
Create an Account Type for the Advertiser Account Manger, and select ads from the Department dropdown menu
Admin Account Management >> Admin Info
Select the appropriate advertiser rep, or create a new administrator
Where it says “Representative” make sure it’s “yes”
In Admin Account Management >> Edit Account Permission
Select the appropriate Account Type for the Advertiser Account Manager
To make the system automatically assign a rep for all publisher signups:
Admin Account Management >> Account Type
Create an Account Type for the Publisher Account Manger, and select pub from the Department dropdown menu
Admin Account Management >> Admin Info
Select the appropriate publisher rep, or create a new administrator
Where it says “Representative” make sure it’s “yes”
In Admin Account Management >> Edit Account Permission
Select the appropriate Account Type for the Publisher Account Manager
Following these steps should automatically assign the appropriate reps for advertiser/publisher signups.
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18. |
Are there any charges if we use your system to bill our advertisers? |
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MyAdMarket’s fully automated payment and billing system is implemented into your ad serving package and is absolutely free to use. You can receive money from your advertisers through any method of payment, as long as the service provides a payment gateway URL. You can configure the payment options from the admin panel using the payment gateway URL as the return URL. More detailed information regarding how to set up your payment gateway can be found at http://myadmarket.com/admin/ic_ipn_net.html
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19. |
What types of customization do you offer on your solution? |
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The advertiser and publisher interfaces can be customized to your local language, including custom header, footer, template colors, and logos. The admin panel can be customized by language, color, and logo. System emails and invoices can also be customized.
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20. |
How do I form a partnership with another ad network in the exchange? |
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You can request to buy another network’s traffic by visiting the Network Partnerships link in the admin panel. Next, click on ‘my partnered networks’ and in the following screen, select the ad network from the drop-down menu and click on ‘request partnership’ to negotiate the bid rates of each cost-metric for this network. You can also accept or reject any requests from ad networks wishing to buy your networks’ traffic. This open media exchange concept is extremely vital to increase lucrative business opportunities and monetize unsold inventory.
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21. |
How long does the approval for partnership take? |
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It depends on each partnership network. The Clicksor partnership network takes 1 business day.
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22. |
How does your payment system work? |
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Once you sign up for the private-label system, you can link your PayPal account to your system. The advertiser accounts will be automatically credited and your PayPal account will be automatically funded. You can also add additional payment methods by setting up payment gateways by visiting Rates and Payment in the Admin Menu, and selecting publisher/advertiser payment method. For more information, you can click on the Help link under Create New Payment Method.
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23. |
When a new publisher or advertiser tries to register, it says “Unknown admin ID: please try again!”How can I resolve this? |
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When you see this error message, there are no administrators who can act as a representative in the network for those new advertisers and publishers. In order to resolve this issue, you will need to create a new administrator account. In the permission settings where it says Representative, select yes.
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24. |
How does the admin hierarchy work? |
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As illustrated in the following diagram, the Main Admin will have access to all advertisers and publishers over the network. Admin 1 will have access to any advertisers or publishers created under John and Susan, and Admin 2 will have access to any advertisers or publishers created under Mary. Mary will not have access to any advertisers or publishers attached to John or Susan, and neither will Admin 2. You can change the account managers at anytime by selecting transfer in the campaign settings from the admin panel. Only the main admin account can transfer responsibility.
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